Become the hero, boost retention and smash your profitability targets.
Lucro fixes and automates your renewals, premium collection, lapse and active retention. We deliver up to 25% retention increase, fast and hands-free, allowing you to focus on your most important work.
Lucro is a digital retention platform for P&C, Health, Savings and SME insurance segments, we support all your distribution channels including agents, brokers, direct, MGAs, affinity, banca etc.
Start improving your retention and profitability
Delivering real benefits for Insurers
Retention and profitability improvement
We help you achieve up to 25% customer and premium retention increase with an immediate impact on your bottom line. You can deploy our solution in matter of days and start delivering impact from day one all this with zero upfront investments, we get paid based on your success.
We help you reduce your operating costs by Millions of USD and optimize your Combine Ration by reducing your payment processing fees. All this is with 100% security as we do not have access at any point to your funds or customer premiums.
Higher customer satisfaction
We help you deliver up to 3X Customer NPS improvements by making the experience simple, easy and hyper-personalized. We take over the last mile of retention - renewals, premium collection, lapses etc. Our team continually works to optimize the communications, digital front-ends, process etc., on your behalf while always keeping everything white labelled, so your brand is always top of the customer's mind.
Pay per performance
We help you to deliver impact without upfront investment. You can start overachieving your retention and profitability targets in a matter of days without worrying about budget, business cases etc., as we get paid only for successfully retained customers. We provide fully managed solution that complements your existing operations and requires minimum changes or integration.
We take care of the retention while you have full control over your portfolio
You decide on pricing, underwriting and risk selection while we take care of the last mile of retention.
Lucro is a digital retention platform for insurers that manages and optimizes on your behalf customer communications, digital interactions, renewals, premium collection and pro-active retention while keeping your brand top of the customer mind as every experience is white labelled.
Support for insurance-specific distribution models and channels
Lucro is designed to support all insurance distribution models and channels, allowing you stop worrying about potential channel conflicts.